Privacy Policy of Arlen Law Firm

Effective Date: July 29, 2026

Arlen Law Firm, LLC (“Arlen Law Firm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://arlenlawfirm.com/ (the “Site”), submit an online form, call or visit our office, communicate with us by email or text message, or otherwise interact with us.

This Privacy Policy applies to prospective clients, current and former clients, website visitors, and other individuals who communicate with Arlen Law Firm. If you become a client, our handling of information is also subject to applicable laws, court rules, professional and ethical obligations, duties of confidentiality, and the terms of our engagement agreement.

1. Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide, including:

  • Your name, email address, telephone number, mailing address, and preferred method of contact;
  • Information about your legal matter, accident, injury, claim, court matter, or other reason for contacting us;
  • Information contained in messages, emails, telephone calls, text messages, documents, photographs, records, or other materials you provide;
  • Appointment and scheduling information;
  • Information needed to evaluate a potential representation, perform a conflicts check, provide legal services, or comply with legal and professional obligations; and
  • Your choices and consent relating to email, telephone, and text-message communications.

Online Contact Forms

We collect information through forms located throughout the Site, including the form on our homepage and the form on our Contact Us page. These forms may request your name, email address, telephone number, postal address, and information concerning the reason you are contacting us.

Information Collected by Telephone or In Person

We may collect information when you call us, speak with a member of our staff, or visit one of our offices. This may include your contact information, information about your legal matter, and your communication preferences. Where applicable, we may also document your consent to receive text messages.

Log and Device Data

When you use the Site, we and service providers acting on our behalf may automatically collect certain technical and usage information. This may include your Internet Protocol (“IP”) address, browser type and version, device type, operating system, referring website, pages viewed, links clicked, approximate location derived from your IP address, the date and time of your visit, time spent on pages, and other website-use statistics. This information may be collected through server logs, cookies, pixels, analytics tools, and similar technologies.

Information From Other Sources

We may receive information from referral sources, co-counsel, courts, government agencies, insurers, medical providers, experts, investigators, witnesses, publicly available records, service providers, and other sources when permitted by law and relevant to an inquiry or legal matter.

2. How We Use Information

We may use personal information to:

  • Respond to inquiries and requests for a consultation;
  • Contact or identify you;
  • Evaluate potential matters and conduct conflicts checks;
  • Determine whether we can offer representation;
  • Provide legal services and administer the attorney-client relationship;
  • Communicate regarding case details, request documents, provide status updates, schedule appointments, and send reminders or other notifications;
  • Operate, maintain, personalize, secure, analyze, and improve the Site and our communications systems;
  • Measure the effectiveness and popularity of Site content and advertising;
  • Maintain business, client, and professional records;
  • Detect, investigate, and prevent fraud, misuse, security incidents, or other harmful activity;
  • Comply with laws, court orders, professional obligations, ethical duties, and lawful requests; and
  • Protect the rights, safety, property, and interests of Arlen Law Firm, our clients, and others.

3. Microsoft Clarity, Microsoft Advertising, Cookies, and Similar Technologies

We partner with Microsoft Clarity and Microsoft Advertising to understand how visitors use and interact with the Site through behavioral metrics, heatmaps, session replay, and similar analytics. Website-usage data may be captured through first-party and third-party cookies and other tracking technologies to help us understand online activity and the popularity of our services and Site content. We may use this information for Site optimization, security and fraud-prevention purposes, analytics, and advertising.

Microsoft and other technology providers may process information about your browser, device, and interaction with the Site under their own privacy policies. For more information about how Microsoft collects and uses data, please review the Microsoft Privacy Statement.

Cookies are small data files stored on or accessed through your device. The Site may use cookies and similar technologies to provide website functionality, remember preferences, understand website usage, measure performance, support security, and assist with advertising. You can generally configure your browser to refuse, restrict, or delete cookies and to notify you when a cookie is being sent. Disabling certain cookies may affect the availability or operation of portions of the Site.

The Site may also contain embedded content or services provided by third parties, such as maps, videos, analytics tools, advertising services, or social-media features. Those providers may collect information about your browser, device, and activity under their own privacy policies. Arlen Law Firm does not control the privacy practices of independent third parties.

4. Text and SMS Service

We send informational text messages only when an individual has affirmatively opted in or when otherwise permitted by law. Text messages may include communications regarding case details, requests for documents, status updates, appointment or deadline reminders, and other important notifications.

By providing your phone number to Arlen Law Firm, LLC, you agree and acknowledge that Arlen Law Firm, LLC may send text messages to your wireless phone number regarding case details, and ask for the documents, including status updates and reminders for important dates or notifications. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP” to unsubscribe or “HELP” for further assistance.

Consent to receive text messages is not a condition of purchasing or retaining legal services. You may withdraw your consent at any time by replying STOP. After you opt out, you may receive a final message confirming your opt-out. For assistance, reply HELP or contact us using the information below. Your mobile carrier’s message and data rates may apply.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

We do not sell, rent, or disclose mobile telephone numbers, SMS opt-in data, or SMS consent information to third parties, affiliates, lead generators, or other businesses for their marketing or promotional purposes. We may permit service providers that support the delivery and operation of our text-message program to process this information solely to provide services to us, subject to appropriate confidentiality and use restrictions.

Verbal SMS Opt-In

Arlen Law Firm, LLC may collect SMS opt-in consent verbally from clients and prospective clients. Individuals may opt in to receive messages in person at a physical office or over the telephone. When an individual provides a telephone number, a member of our staff may ask whether the individual would like to receive SMS communications regarding case details, requests for documents, status updates, reminders for important dates, or other notifications. Before consent is obtained, the individual will be informed that message and data rates may apply, message frequency may vary, the individual may text HELP for support or more information, and the individual may text STOP to unsubscribe at any time. The individual will also be informed that mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

5. How We Disclose Information

We may disclose personal information in the following circumstances:

  • Service providers: We may provide information to companies and individuals that perform services for us, such as website hosting, form processing, communications, text messaging, email, customer relationship management, cloud storage, analytics, advertising, cybersecurity, records management, and other operational services. These providers may access information only as needed to perform their assigned services or as otherwise permitted by law.
  • Legal and professional purposes: When reasonably necessary to evaluate or handle a matter, including disclosures to co-counsel, local counsel, experts, investigators, medical providers, insurers, courts, opposing parties, government agencies, and other participants in a legal matter, subject to applicable law and professional obligations.
  • Legal requirements and protection: When required by law, subpoena, court order, professional rule, or lawful government request, or when reasonably necessary to protect rights, safety, property, or the integrity of our services.
  • Business transactions: In connection with a merger, reorganization, transfer of practice, or similar transaction, subject to applicable legal and professional requirements.
  • At your direction or with your consent: When you ask us to disclose information or otherwise authorize the disclosure.

We do not sell personal information for monetary consideration. We may disclose website and device information to analytics and advertising providers as described in Section 3. Any disclosure of information relating to a current or former client is also governed by applicable duties of confidentiality, legal ethics rules, laws, court orders, and the terms of the attorney-client relationship.

6. No Attorney-Client Relationship Through Website Use

Visiting the Site, submitting a form, sending an email, leaving a voicemail, or communicating by text message does not by itself create an attorney-client relationship. An attorney-client relationship is formed only through an express agreement confirmed by Arlen Law Firm. Do not submit confidential, privileged, highly sensitive, or time-critical information through the Site unless an attorney at Arlen Law Firm has authorized you to do so.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, perform conflicts checks, provide legal services, maintain business and client records, comply with professional and legal retention obligations, resolve disputes, enforce agreements, and preserve information subject to a legal hold. Retention periods vary depending on the nature of the information and our legal and professional obligations.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Nevertheless, no website, email system, text-message service, storage system, or method of transmission is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us. Email and text messaging may not be appropriate for highly sensitive or urgent information.

9. Your Choices and Privacy Rights

You may:

  • Opt out of text messages by replying STOP;
  • Request text-message assistance by replying HELP;
  • Ask us to update your contact information or communication preferences;
  • Manage cookies through your browser settings; and
  • Exercise any access, correction, deletion, or other privacy rights available under applicable law.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request. Privacy rights are subject to applicable exceptions, including legal and professional obligations, attorney-client confidentiality, preservation of conflicts-check information, record-retention requirements, and legal holds.

10. Children’s Privacy

The Site and our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site. If we learn that a child under 13 has provided personal information through the Site without appropriate authorization, we will take reasonable steps to delete it. A parent or legal guardian seeking legal assistance concerning a minor should contact us directly.

11. Links to Other Websites

The Site may contain links to websites or services operated by third parties. If you follow a third-party link, you will be directed to a site that is not operated or controlled by Arlen Law Firm. We are not responsible for the content, security, privacy policies, or practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the revised policy on this page and update the Effective Date. Changes become effective when posted unless a different date is stated. We encourage you to review this page periodically.

13. Contact Us

Questions, requests, or concerns regarding this Privacy Policy may be directed to:

Arlen Law Firm, LLC
204 Towne Centre Drive
Hillsborough, NJ 08844
Telephone: 908-212-7660
Email: info@arlenlawfirm.com

Satellite Offices — By Appointment Only
200 Metroplex Drive, Suite 304
Edison, NJ 08817

848 West Bay Avenue, Suite E
Barnegat, NJ 08005